Privacy Policy

1. Introduction

At SafeHouse Devices (“we”, “us”, or “our”), we recognize that privacy is as critical as physical security. This Privacy Policy outlines how we collect, use, protect, and disclose information from security professionals, institutional buyers, and private clients worldwide who use safehousedevices.com (the “Site”).

By accessing our Site and purchasing security equipment, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Identification Information

• Contact details (name, email, phone number)
• Billing/shipping addresses (including separate addresses for covert deliveries)
• Payment information (processed securely through PCI-DSS compliant systems)
• Professional affiliation for institutional purchases

2.2 Technical Data

• IP addresses and device information
• Browser type and version
• Pages visited and time spent on Site

2.3 Sensitive Purchases

For domestic violence prevention equipment or covert security devices, we implement additional discretion measures:

• Minimal data retention for PayPal transactions
• Generic billing descriptors (“SHD Retail”)

3. How We Use Your Information

4. Data Sharing & Disclosure

We treat security data with the same protection as our physical products:

• Payment Processors: Visa, MasterCard, JCB, PayPal (PCI-DSS compliant)
• Shipping Providers: Only necessary delivery information
• Legal Requirements: When mandated by law enforcement for security-related investigations
• Business Transfers: In case of company sale, with confidentiality agreements

We never sell personal data to third-party marketers.

5. International Data Transfers

While we serve clients globally (excluding certain Asian and remote regions), all data is processed through our US-based servers with EU Standard Contractual Clauses where applicable.

6. Data Security Measures

Enterprise-grade protection matching our security products:

• End-to-end encryption for all transactions
• Strict access controls to customer data
• Regular security audits by third-party experts
• No storage of complete payment details
• Real-time fraud monitoring systems

7. Your Rights

Security-conscious users may:

• Access personal data we hold
• Request correction of inaccurate details
• Delete data (except legally required records)
• Object to processing
• Request export of data
• Withdraw consent for sensitive purchases

Submit requests to [email protected] with “Privacy Request” in the subject.

8. Cookies & Tracking Technologies

We use essential and functional cookies only:

We do not use intrusive tracking for marketing purposes.

9. Policy Updates

Changes will be posted here with updated effective dates. Significant changes will be notified to registered users.

10. Contact Information